Begin Main Content Area

Updating Personal Information


 

Your address

You may change your address on the PSERS Member Self-Service (MSS) Portal.  PSERS has created a how-to video that guides you through the process of changing your personal information on the MSS Portal.
Alternatively, you may contact your employer to change your address.  PSERS does not update addresses for active, contributing members.  Your employer will not only update its records but will also report the change to PSERS.
Note: PSERS will also accept:
·         A different address submitted via a signed PSERS application as long as your date of birth on the form matches the information in your account.
·         Change of address information provided by the United States Postal Service (USPS) or the USPS National Change of Address (NCOA) database.
·         Address change from SERS if you are a multiple service member and from the Health Options Program third-party administrator if you are an annuitant.

your name

To change your name with PSERS, please contact your employer.  PSERS does not update the names for active contributing members.  Your employer will not only update its records but will also report the change to PSERS.  If PSERS were to update the information and your employer records are not updated, the new information could be overwritten by outdated information.
 

Your Voting Status  

To change your PSERS voting status, please contact your employer.  A PSERS voting status is either “Certified”
or “Non-Certified.”  These voting designations determine in which PSERS Board of Trustees election you vote.  A “Certified” status pertains to a job position that requires certification through the Pennsylvania Department of Education or other licensing agency, such as a teacher position. Otherwise, your voting status would be “Non-Certified.”   

Your Date of Birth  

If you receive information from PSERS that contains an incorrect date of birth, please notify your employer and provide a copy of one of the following documents as verification:

    • Birth Certificate
    • Baptismal Record
    • Selective Service Record
    • Armed Forces discharge (DD Form 214)
    • Passport
    • School Record
    • Life Insurance Policy Listing Date of Birth
    • Naturalization Record
    • Court Order
    • Alien Registration Record
    • PennDot-issued photo ID
    • Current Driver's License or Non-Driver's Photo ID issued by any of the 50 States or U.S. Territories or Possessions
    • Military ID (DD Form 2) or its equivalent
Your employer will verify the information and forward documentation to PSERS.   

Your Social Security Number  

If the social security number on your PSERS information is incorrect, please notify your employer and provide them with a copy of your social security card.  Your employer will verify the information and forward the appropriate documentation to PSERS.  

Your Gender  

To correct your gender information with PSERS, please contact your employer.