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Processing Time Frames


How long does it take to process my inquiry or request?  (Examples: Death Benefit, Retirement Refund)

This notice is primarily intended to provide PSERS members with information about processing time frames for any benefit for which they may have applied.


Retirement Benefits

Most retirement benefits are processed within 4 to 6 weeks after PSERS receives all of the following information:

  • Properly completed application(s)
  • Date of termination
  • Your last salary and service as reported from your employer

If you terminate employment in June and receive your final pay in August (balance of contract payments throughout the summer months), you will likely receive your first retirement benefit payment in October.  


Examples for most school employees:

You terminate June 25​
Employer pays you through Jine​ ​Employer provides final information to PSERS in July* Your final retirement benefits is paid in late August or early September​
You terminate June 25​ ​Employer pays you through August Employer provides final information to PSERS in September*​ ​Your final retirement benefit is paid in late October or early November
 
* Termination, salary, and service information is due from employers by the 20th of each month for the prior month (June information is due by July 20th).

If PSERS does not have your last salary and service reported from your employer by the expected date, you may be paid an estimated benefit.  If so, you will be paid a final benefit within the next 13 months.  For example:
You terminate June 25​ Employer pas you through June​ Final reporting from employer is expected in July but not received timely​ Your estimated retirement benefit is paid in August of the current year​