A. Only those who become new members of PSERS after July 1, 2019, will be provided with this opportunity. If you have not yet qualified for membership, or have been a member before, you will not receive a class election notice. Click here for PSERS membership rules.
If you believe you meet the requirements and you have a PSERS MSS account, check to see if your election documents were delivered to your account electronically or contact our Member Service Center at 1.888.773.7748 immediately so we can verify if you should have received the notice.
Members with an MSS account are automatically enrolled in paperless delivery, which means that they will receive their statements communications electronically. Members with an MSS account are sent an email notifying them when their statements and documents are generated and available on the "My Documents" tab on MSS. You can manage your paperless settings at any time through the "Paperless Option" tab. Ensure you receieve important updates from PSERS by checking your Spam folder and adding the following email addresses to your contacts: RA-PSERS_Alert@pa.gov; RA-PSV3@pa.gov; RA-PSERSNews@pa.gov.