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​Welcome to the Member Self-Service (MSS) portal

 
MSS will be unavailable each Thursday starting at 6 p.m. until 10 p.m. for scheduled maintenance. Thank you for your patience.
 
MSS has been optimized to work on Windows-based platforms with a Chrome browser.  Other platforms and devices (for example iPads) may not provide the user with the same quality experience.  PSERS is working to make the user experience equally friendly across all platforms and devices.  Until that work is complete, you may find that using a Windows-based device and the Chrome browser provides you with the best MSS experience.
 

Help Section

Frequently Asked Questions

Trouble Shooting for 
  • Finding Your PSERS ID
  • Receiving PSERS Emails
  • Printing Form 1099-R


*YOU MAY HAVE TO DISABLE THE POP-UP BLOCKER ON YOUR BROWSER.  
HERE ARE THE STEPS TO DISABLE THE POP-UP BLOCKER.
For instructions to register view the MSS Quick Start Guide.

video icon.PNG   How-To videos are available!  (Links will open in a new tab. Close the tab to return to PSERS.)

 


Expand AllClick here for a more accessible version

​Common Questions