By signing up for the MSS Portal, you are automatically enrolled in paperless delivery. If you would like to receive documents via the US mail instead of electronically, you may opt out of paperless delivery under the Profile page.  

Ensure you receive important updates from PSERS by:

1. Checking your Spam folder.

2. Adding the following email addresses to your email contacts:

• RA-PSERS_Alert@pa.gov

• RA-PSV3_Email@pa.gov

• RA-PSERSNews@pa.gov

Need help? Click on the links next to your email provider for instructions specific to your email provider:

• Google (gmail)

• Microsoft (outlook, live, Hotmail)

• Yahoo

• ​Manage/update your personal information—phone numbers, email address and mailing address, including the ability to have your address change automatically at a future date (e.g., if you will be moving or will be living elsewhere for an extended period of time)

• Nominate beneficiary(ies), if eligible

• Class Election membership (if eligible) and receive immediate confirmation of your election

• Elect multiple service membership (if eligible)

• Receive email notification when your documents are available (e.g., Statement of Account, newsletters, purchase of service statements of amount due and other PSERS-specific correspondence)

• Receive personalized alerts about your account, including an alert when you have changed your address, elected multiple service, and more

• View a summary of your account

• Print important documents (e.g., Statement of Account, staff-prepared estimates, and more)

• Create retirement estimates (IMPORTANT: If you are a Class T-E or Class T-F member and you have not reached vesting requirements, you may not use the MSS retirement estimate calculator at this time.  Please use the retirement estimate calculator available on the PSERS website at www.psers.pa.gov.)

• Stay current with PSERS-related news
  
  

• Manage/update personal information—phone numbers, email address and mailing address, including the ability to have your address change automatically at a future date (e.g., if you will be moving or will be living elsewhere for an extended period of time)

• Nominate beneficiary(ies), if eligible 

• Change the amount of tax withholding on your monthly pension benefit

•  Receive email notification when your documents are available (e.g., Statement of Account, newsletters, purchase of service statements of amount due and other PSERS-specific correspondence)

• Receive personalized alerts about your account, including an alert when you have changed your address, elected multiple service, and more

• View a summary of your account

• Print important documents (e.g., 1099-R, income verification, and more)

• Stay current with PSERS-related news
  
  

​You will need your PSERS ID, social security number, date of birth, and a valid email address.

​If you are new to PSERS, your PSERS ID is printed on the materials in your Welcome Packet. Otherwise, look for your PSERS ID in the top corner of any recent PSERS correspondence mailed to your home. You can also connect with PSERS at ContactPSERS@pa.gov or 1.888.773.7748 to have your ID mailed to you.

You may receive your Form 1099-R for 2019 through paperless delivery because you have registered for an account through the PSERS Member Self-Service (MSS) Portal and have not opted out of the paperless delivery. PSERS will notify you when your form is available.

Trouble accessing or printing your Form 1099-R? Click here to Troubleshoot: Accessing Your Form 1099-R on Your MSS Account